In today’s fast-paced, interconnected world, effective communication is more than a soft skill—it’s a game-changing currency for business success. That’s the compelling message behind Say It Skillfully: Speak Up. Make Your Words Matter. Win Together, the transformative new book co-authored by acclaimed executive coach Molly Tschang and legendary leadership thinker Marshall Goldsmith.
With a foreword by renowned leadership expert Ken Blanchard and a powerful epilogue from Alan Mulally, former CEO of Ford and Boeing, this book sets the gold standard for mastering communication in both personal and professional arenas.
At its essence, Say It Skillfully is a practical roadmap for becoming a confident, impactful communicator—whether you’re steering an organization or collaborating within a team. Tschang and Goldsmith offer actionable tools to help readers overcome communication fears, engage in difficult dialogues, and foster meaningful connections that inspire results.
One of the most powerful themes in the book is the art of courageous conversations. Many professionals shy away from tough topics, avoiding conflict in hopes of preserving harmony. But the authors argue that these difficult discussions, when approached with empathy and clarity, can become powerful catalysts for progress. They teach readers how to approach these moments with poise and purpose, transforming discomfort into breakthrough.
Feedback, often seen as a minefield, is reframed as a vital gift. The authors emphasize that feedback—when delivered thoughtfully and received with openness—can drive growth and performance. Readers will gain practical insight into how to share constructive observations without triggering defensiveness and how to accept critiques as stepping stones to personal and professional development.
The book also tackles the importance of cultivating a culture of openness and transparency. High-performing organizations are built on a foundation of trust, where every voice matters. Tschang and Goldsmith guide leaders in creating environments where communication flows freely, fostering collaboration and psychological safety.
What truly sets Say It Skillfully apart are the real-world examples and immediately usable strategies peppered throughout. These stories and scenarios bridge theory and application, empowering readers to practice what they’ve learned in everyday situations—from team meetings and one-on-one conversations to high-stakes negotiations.
Ken Blanchard’s foreword provides a thoughtful and inspiring introduction, reminding readers that clear communication is a hallmark of great leadership. His perspective sets the tone for a transformative read. In the closing chapter, Alan Mulally draws on his real-life leadership at two of America’s most iconic companies, illustrating how strategic, honest, and heartfelt communication can steer organizations through even the most turbulent times.
Say It Skillfully is more than a communication guide—it’s a leadership manifesto. Whether you’re a CEO, mid-level manager, or rising professional, this book equips you with the mindset and skills to use your voice effectively, create alignment, and elevate your impact.
Launching on May 20th in print, ebook, and audiobook formats, Say It Skillfully is a must-have for anyone looking to strengthen relationships, build trust, and succeed through the power of words. Make it a cornerstone of your professional development toolkit—and learn how saying it skillfully can change your career, your company, and your life. Get your copy today at Amazon.
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